Ask one person you trust for their opinion and you’ll get qualified feedback you can take into consideration for improvement. Ask two people for their opinion and you may get conflicting feedback that prompts …

I suck at New Year's Resolutions. Most of them are boring which is one reason we don't really stick with them. According to some statistics I didn't fake myself, about 70% of all people …

Despite popular media that suggests otherwise, video games can significantly improve people’s lives. Among many other benefits (some of which I’ve seen myself), the experience of conquering increasingly difficult challenges and steadily getting better …

It couldn’t be a better time for a career change.  The current state of the world presents many challenges, but also opportunities. We are more online than ever. Companies are changing how they operate, …

You see the edited Instagram post. Not the countless photos and strained angles it took to get that shot. You see the launched product. Not the dozens of failed ones that never saw the …

The human-centered design process — from empathy and research to rapid prototyping, iteration and so forth — often helps us to bring meaning, joy and discovery into other people's worlds. But what if this …

This applies whether you’re working with a client, running a business, doing customer support, trying to be useful within your team or simply trying to help someone out. “Be useful.” As I’ve said many …

You may already be aware that I'm self-taught. That journey, for me, started almost two decades ago. I did finish high school, but that is pretty much everything I have on paper. Since then, …

I ask myself this question regularly. It's a preventative measure to help me avoid getting side-tracked. Humans are wired to seek approval from other people. We want to feel accepted. We want to be …

I always described myself as a self-taught designer. It was the best term I could find; I never studied anything at university and dropped out of high school at 15 years old. But I …